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Returns

    We strive to provide our customers with high-quality products and we
    always do our best to ensure that your order arrives in proper condition.

    We are also aware that occasionally you will need to exchange or return something you’ve bought.

    In the unlikely event that you receive a faulty, damaged or incorrect product
    please click on the following link, fill the return form, print it and send it along your ordered items.

    In order to process your exchange or return faster, you are requested to send us this form beforehand by
    E-mail to: info@doktorhardstuff.de.

    As soon as we receive your items, we will start proceeding with your return and do the following steps necessary.

    RETURNS

    For reading and printing documents saved in PDF-Format, you will require Adobe Reader.
    You may download this programme by clicking the link given below:  

    ADOBE READER